My Visit Refund & Cancellation Policy
1. What is paid for
Creating an account and publishing a visiting card is free. The only paid item is the optional promotion ("Boost Your Visiting Card"), which places your card higher in listings within about 5 km for a fixed number of days.
2. Current packages
- 30 days — ₹399
- 90 days — ₹999
- 365 days — ₹5,999
Prices may change; the price shown at checkout applies to your purchase.
3. Cancellation
A promotion package runs for the period purchased and cannot be paused. You may choose not to renew at any time. Your free listing stays live either way.
4. Refunds
We refund in these cases:
- Payment taken but promotion not activated — full refund.
- Charged twice for the same package — the duplicate charge is refunded in full.
- Promotion could not be delivered because of a fault on our side — a refund in proportion to the days lost.
We do not normally refund because a promotion did not bring the number of calls or customers expected, as position in listings is what is purchased, not results.
5. If your listing is removed
If we suspend or remove a listing because it broke our Terms of Use, the promotion fee is not refunded. If we remove it for a reason that is our fault, the unused days are refunded.
6. How to request a refund
Email support@myvisitcards.com within 7 days of the payment, with your registered mobile number, the payment reference and what went wrong.
7. How refunds are paid
Approved refunds are returned through Razorpay to the original payment method. Banks usually credit the amount within 5–7 working days after we approve it.
8. Contact
Email: support@myvisitcards.com
Business name, registered address, GST number and support phone to be confirmed by the owner.